Thursday, 11 May 2017

Safeguard Your Game: Record Your Game ID

Although it may not seem much, I am posting this up because I feel that it is our own responsibility to safeguard our games by recording our individual game IDs.

Your game ID is one of the main keys to identify the ownership of your game account. The Support team from Runaway will need this information to locate your game if anything happens to it.


How do I find my game ID in Starlight?

1) You can find your game ID on the opening loading page when you launch the app

Your ID is written on the bottom of the loading screen

2) You can also find your game ID in the settings by following these steps:

- Click on the gear icon on the top left corner of the screen


- Click on Settings with the double gear icon


- Your ID is displayed on the bottom of the settings menu

Look at the bottom of the Settings menu to find your game ID


What should I do with my game ID?

Take a screenshot, or write it down somewhere (diary, notebook etc). Make sure it is secure and not simply scribbled on a scrap piece of paper which you may lose somehow.

Save your screenshot to a personal cloud storage, or email it to yourself. Do not simply take a screenshot and leave it in your device and forget about it, because sometimes (touch wood!) devices do fail and break down, or you may misplace your phone somewhere and end up losing that info.

(Actually you should record your IDs for all the online games that you play on your device, not just Runaway games...)

Under no circumstances should anyone (except Runaway Support staff) ask you for your game IDs for Starlight / Flutter / Splash. You should not reveal that information publicly either (on Starlight's Facebook visitor posts etc). This is to protect yourself from any potential malicious acts or reports to Runaway claiming ownership of a particular account. Moreover, unlike other games, you do not need to exchange IDs to make friends in Starlight.


Why should I even bother?

Because sometimes, shit happens. If you already know your game ID, the Support team can then expedite your ticket request.

- "I can always find my game ID in the game whenever I want to right?"
Well, not if you lose your phone, or can't load your game for some reason, or if you lose your Facebook account.

- "But Runaway can still locate my game via Facebook/Google/iTunes/purchase receipts details right?"
The more info you provide, the higher the chance that they are able to find your game. However, you cannot rule out that you may also lose these accounts as well, e.g Facebook decides to disable your account or you forgot your password to your accounts etc.

While we are on this topic, it would be good to note that you should keep a record of ALL your cash purchase receipts as well. (If you log into your Google / iTunes account, you can find that all your transactions are logged, and most of the time receipts are emailed directly to you when the purchase is made.)

- "I quitted / am uninstalling the game. I don't need bother about recording my game IDs."
Probably yea... but if you ever decide to come back to take a look, and find that you are not able to log into your game because by then the system has changed or you have been inactive for too long, chances are it may be hard to recover your old account if you do not have your game ID.


I may be a lazy-ass player but I think this is something that I should not overlook. After all, it is best to be safe than sorry!


Happy Starry Fluttering~! ♥

Cheers,
Night

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